Reference

Privacy Policy for Your kn604 Account

At kn604, we take the privacy of every account holder seriously — this policy tells you exactly what personal data we collect when you use our platform, how…

Data encrypted at rest and in transitNo third-party sale of your personal dataAccount data access on requestIndia-facing privacy commitments
kn604 Privacy Policy for Your kn604 Account
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold on your kn604 account, our dedicated privacy team is available around the clock. You can reach us through live chat inside your account dashboard, by email at our privacy address, or through our in-app support ticket system — all three channels connect you to agents trained specifically on data and privacy matters.

Team online

Live Chat

Open the chat widget inside your kn604 account dashboard at any time. Privacy-trained agents pick up live-chat requests within a few minutes and can verify your identity securely before discussing account data.

Email Support

Send your privacy request — data access, correction or deletion — to our dedicated privacy email address. We acknowledge within 24 hours and aim to resolve most requests within seven working days of identity verification.

Support Ticket

Log a support ticket from inside your account for a written record of your privacy request. The ticket system assigns a unique reference number so you can track progress and receive updates without repeating your query.

HOW WE HANDLE YOUR DATA

Six Ways We Protect Your Account Privacy

Data security at kn604 is not a single checkbox — it spans how we encrypt information, how long we keep it, who can see it, and what you…

End-to-End Encryption

Every piece of data you send to kn604 — registration details, UPI payment references, session logs — travels over TLS…

Cookie Controls

We use functional, analytical and optional personalisation cookies.

Account Security Practices

Two-factor authentication is available for every kn604 account and strongly encouraged.

Data Retention Policy

We keep your account and transaction records for as long as your account remains active plus the period required by…

Your Right to Access and Correct

You can request a copy of all personal data we hold on your account at any time through our privacy…

Third-Party Data Boundaries

We share data with third parties only where it is necessary for payment processing, identity checks or legal compliance.

Your Privacy Questions, Addressed Directly

The questions below cover the data topics we hear about most from kn604 account holders in India — from what we collect at registration to how you can request that we remove your information. If your question is not here, our privacy team can help via live chat or email.

We collect your name, email address, contact number and the identity document you submit at verification. We also record deposit and withdrawal references for UPI, Paytm and PhonePe transactions so we can match payments to your account accurately.

We share data only with payment processors needed to clear your UPI or PhonePe transactions, identity-verification partners, and authorities where the law requires it. No data is sold to advertisers or unrelated third parties under any circumstance.

Contact our privacy team via live chat or the support ticket system inside your account. After we verify your identity, we will compile and send your data export within seven working days. The export covers account details, transaction logs and session records.

Yes. Submit a deletion request through our privacy support channels. We will remove data that is not subject to a legal retention requirement. Records tied to financial transactions may need to be retained for the period mandated by applicable regulations before deletion.

Payment references travel over encrypted connections and are handled by our payment-processor partners under strict data-processing agreements. We store only the reference identifiers needed to reconcile your deposit or withdrawal — not your full payment credentials.

We use session cookies essential for login, analytical cookies that count page visits in aggregate, and optional personalisation cookies. You can review and adjust your preferences in the cookie panel under account settings. Turning off non-essential cookies does not affect deposits or gameplay.

Reach our privacy team directly through the live chat, email or support ticket channels listed on this page. We treat all privacy concerns as priority cases. If you remain unsatisfied after our response, you may escalate to the relevant data-protection authority in your jurisdiction.